Our Process

In the beginning, when a client chooses our law firm for representation, we will provide them with a roadmap to recovery in their case. Explaining to our clients how the insurance companies will attempt to put roadblocks in front of every step of the case and what we do to get them over that hump. It’s real medical care, real communication, real results. The next phase of the personal injury claim is when our clients are receiving medical care and are actively treating for their interests and in this stage of the process you will have questions and our case managers and our supervising attorneys will be there to answer those questions every step of the way whether you want to pick up the phone and call us or stop in the office and meet with us or use your unique text number to communicate with us 24-7. At some point you will be released from active care by your physicians. It’s important to notify your case manager and let them know that you can be discharged from active care so that they can begin the process of finalizing all of your medical bills and records. It’s important for us to know how the car crash has impacted your life. This is about the stuff that you could do before the car crash that you can’t do now. We believe that the impact that a car crash has on your life at home, at work, with your friends or with your family is just as important as the medical records and bills. Once we receive a settlement offer from the insurance company, after they’ve reviewed the demand, we’ll reach out to you and communicate that offer. In the moment you contact the law offices of Adam and Smallow about your personal injury case. We have a plan and a process to stay ahead of the insurance companies every step of the way and get you the results that you want.